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How long do I have to submit my payment?
How long do I have to submit my payment?
Ash avatar
Written by Ash
Updated over a week ago

Once you've placed your order, the next step is to complete our payment process. For payment details, check out our help article 'Payment Process - Interac Email Money Transfer Request'.

If payment is not completed within 24 hours, your order automatically cancelled due to no payment received.

Cancelled orders can not be reinstated, however you are welcome to place a new order at your convenience.

If you have sent your payment in and the order status is cancelled, then please contact a live agent and we can assist you in sorting this out.

Important Note: Please do not send in payment for an order that has been canceled. If we receive payment for a canceled order and it is automatically deposited, we will credit your account for the equivalent amount and you can place a new order at your earliest convenience using this credit.

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