Safety & Privacy

Is ordering with Kootenay Botanicals safe?

Ordering from Kootenay Botanicals is perfectly safe. Cannabis has been shipped through the mail for over two decades without issue. Additionally, we purge data every 48 hours. We do this in the event of a security compromise to ensure your info will not be accessible, and also use SSL encrypted servers when you upload an image or file, deploys bank-level data security.

Is my information kept secure?

We take measures to ensure you information/data is kept safe and do not shrae your details with any third parties. We purge data every 48 hours as well as use SSL encrypted servers when you upload an image or file, whose system deploys bank-level data security. We do this in the event of a security compromise to ensure your info will not be accessible. Check in with an agent through our live chat, or give us a call at +1 833-596-1040 with any questions!

What is 2FA account verification?

Why is 2FA verification important? In order to defend your data against cybersecurity risks from malicious hackers, we have implement SMS or Voice call 2FA as a way to verify your account. This extra layer of protection serves to secure your information because your privacy is our top priority. ​ Passwords alone are easy to guess and by adding SMS or Voice call verification we can provide that additional layer of security between your information and any attempts to violate that data. Rest assured, your information is safe with us and we do not share that data with anyone.