Do You Offer Same-Day Delivery? Vancouver & The Lower Mainland
Introducing Kootenay Botanicals Same-Day Delivery for clients in the Vancouver/Fraser Valley Area! A safe and fast way
to receive your order.
SAME DAY DELIVERY AVAILABLE 7 DAYS A WEEK
Here’s how it works...
7 Days A Week ~ NEW WAVES AVAILABLE
🕘 Morning Wave
Orders paid and processing by 9:00 AM will be delivered between 10:00 AM – 2:00 PM.
Orders Placed After 9:00 AM
Orders paid and processing after 9:00 AM will be added to the active delivery cycle and delivered between 2:00 PM – 9:00
PM.
🕣 Evening Wave (Final Cut-Off)
Orders paid and processing by 6:30 PM will be delivered the same evening - no later than 12:00 AM.
If payment is completed after 6:30 PM, your order will be included in the next day’s morning wave.
**Please note, These windows are subject to change. Same Day Delivery is unavailable on holidays*
To receive your order on the same day, it's important to make sure that you select "Same-Day Delivery" during the
checkout process.
**For more details on our Shipping Zones & Delivery Options, click **here!
What if I am not home when the delivery driver comes?
- You will receive a call 15 – 20 minutes prior to the arrival of your package. If you do not pick up, they will bring
back for another delivery attempt during the following time block. You can also ask the driver to leave it in a safe
location. There will be a photo provided to show that it was dropped off at the location asked.
- It is crucial you use a real phone number, as the delivery driver will not just leave your package at your front
door unless instructed to do so.
- Please make sure to follow the payment instructions to ensure your order gets Same-Day delivery. If you have any
questions, feel free to contact our customer support!
A third-party courier service will be delivering your order, they are not aware of what they are delivering to you,
please be discreet, respectful, and avoid conversation with the delivery person. Because of COVID-19 please respect your
space with the courier.
What you need to know
1. You need to live within the designated Vancouver area: Vancouver, North Vancouver, West Vancouver, Richmond,
Tsawwassen, Ladner, Delta, Surrey, Burnaby, New Westminster, Langley, Maple Ridge, Coquitlam, White Rock, Port
Moody, Abbotsford and Mission.
2. Select the Same-Day shipping option during check out.
3. You need to provide your local phone number, the courier will be calling you to confirm pick up.
4. Pay for your order in full (via Email Money transfer) by the time specified above
5. Your order will arrive in the time slot above.
Orders over $200 receive free Same-Day Delivery, orders under $200 will be required to pay a $10 shipping fee.
please make sure to follow the instructions to ensure your order gets Same-Day delivery
IMPORTANT NOTE: Please be advised that if there are any issues related to your payment -- I.e. a manual payment is sent
but an order number is not included; payment is sent to the wrong email; the wrong amount is sent – this could result in
your delivery being delayed. Please ensure all Payment Instructions are followed in order to ensure you receive your
delivery as soon as possible.