I Haven't Received My Order
Finn avatar
Written by Finn
Updated over a week ago

Canada Post:

Orders shipped with Canada Post generally arrive within 6 business days, however may experience delays related to Canada Post. You can check out their current service alerts here!

If your order hasn't arrived after 10 business days, check in with our live agents and we can investigate this for you.

Please note: Canada Post inquiries are handled via a ticketing system. Tickets are dealt with in the order that they are received, and can take 24-48 business hours to be processed.

Same-Day Delivery:

If you haven't received your same-day order within your orders delivery time frame, check in with a live agent and we can check in with our courier for an ETA.

Please check in with a live agent prior to contacting Canada Post regarding any shipping delays. We can be reached through our live chat, or give us a call at +1 833-596-1040!

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