Kootenay Botanicals

COVID-19 Virus Potential Shipping Delays

Edibles During Hot Weather

Do you ship internationally?

Where is my order?

Why are certain products only available via same day delivery?

Where is the rest of my order?

What is Insured Shipping?

Shipping Chart

Shipping Update Notice: Shipping Resumed with Canada Post

Outline of the various shipping options & fees​

What are your shipping/delivery options and fees?

Seaburn

Chloe

Questions regarding minimums & fees, tracking, missing orders & more.

Shipping and Delivery

Should I Select Signature Required?

How Will My Order Be Packaged?

When Will My Order Ship?

Shipping FAQ

Do You Offer Same-Day Delivery? - Hamilton & Burlington Area

Do You Offer Same-Day Delivery? Vancouver & The Lower Mainland

Do You Offer Next-Day Delivery? Etobicoke, Mississauga & Toronto Area

Same-Day & Next-Day Delivery

I'm not seeing any updates on my tracking number

Why Doesn't My Tracking Number Work?

Why Is My Tracking Information Not Updating?

What If I Haven't Received My Order?

What if my edibles melt during shipping?

Shipping Issues

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Find answers and get help from Intercom Support and Community Experts

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