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What is Craft Care Shipping?
What is Craft Care Shipping?
Ash avatar
Written by Ash
Updated over a week ago

We now offer a new shipping tier called Craft Care Shipping.

Craft Care Shipping is now available for a $19.99 fee applied at checkout.

All orders shipped with Craft Care Shipping will be sent via XpressPost.

What this means is that if your order does not arrive (i.e., ends up seized, or lost), we agree to replace the order in full via a one-time replacement.

Orders made using our Standard Shipping tier may not be replaced if they do not arrive due to an issue in transit (subject to our discretion).

If you are concerned that your package may not arrive (i.e., you've had issues in the past receiving your orders), selecting Craft Care Shipping will ensure that your order will be covered if it is not delivered within the standard delivery timeframe.

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