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Shipping FAQ
Shipping Zones & Delivery Options
Shipping Zones & Delivery Options
Where is my order shipping from?
Finn avatar
Written by Finn
Updated over a week ago

You can now shop according to your location and preferred delivery time-frame, making the shopping process even more streamlined. Get the products you want according to the time-frame you wish to receive them. No more worrying about substitutions, or where your order ships from.


Once you've selected your delivery option, you will see what products are available according to your shipping zone. Your chosen products will then be shipped from the warehouse corresponding with your shipping selection.

If you're looking for same day or next day delivery and you're in an eligible area, select: Same-Day Delivery

You will see only the products which are available to be sent same day.


If you're looking to receive your package in 2-4 business days through Canada Post, select: 2-4 business days

Note: You will only see products with a delivery window of 2-4 business days via Canada Post.


Can't find the product you're looking for, or it's showing as unavailable? It's possible the product isn't available in your region - try selecting a different delivery option, some products may be available on the site but not in the delivery time-frame you've selected.

Please note: Canada Post inquiries are handled via a ticketing system. Tickets are dealt with in the order that they are received, and can take 24-48 business hours to be processed.


Check in with an agent through our live chat, or give us a call at +1 833-596-1040 with any questions!

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